Jason Hartman talks with Bob Sutton, author of The A**hole Survival Guide: How to Deal with People Who Treat You Like Dirt, about how to deal with people who are a consistently bear and you can’t avoid completely.
Sutton studies organizational change, leadership, innovation, and workplace dynamics. He has published over 150 articles and chapters in peer-reviewed journals, management outlets such as Harvard Business Review and the McKinsey Quarterly, and news outlets including The New York Times, Financial Times, and Wall Street Journal. His books include Weird Ideas That Work, The Knowing-Doing Gap (with Jeffrey Pfeffer), and Hard Facts, Dangerous Half-Truths, and Total Nonsense (with Jeffrey Pfeffer).
[1:33] The reaction Robert got from his first book on “jerks”
[5:20] Some people seem to enjoy being mean down to their core, what does Robert make of the idea that women are attracted to bad boys like that?
[8:51] The “rhythm method” of dealing with jerks
[12:20] How you can pick the right time to fight back against jerks
[16:27] We’re all slow to notice our own weaknesses